FAQ
Do any of the products need special maintenance?
Are they microwave and dishwasher safe?
Yes. Every porcelain product is microwave and dishwasher safe.
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Regarding the cement plates of the Universe design, do not put them into microwave oven or dishwasher. However, the mugs or cups of the Universe design are microwave and dishwasher safe as well.
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You may find more information about maintenance here, and about handmade porcelain in general here.
Are they more fragile than regular porcelain tableware?
How can I wash these products?
You can put them in a dishwasher or wash them with a sponge.
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In dishwasher: make sure the animals (of the No Planet B design) do not block the way of the dishwasher’s propellers/spray arms.
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By hand: When you turn the No Planet B mugs upside down on the drier, make sure the animals do not suffer any strong impact.
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You may find more information about maintenance here, and about handmade porcelain in general here.
How can I return the product if I don’t like?
It is simple. Just pack it the same way you received it and post it back to the address you received it from. In order to have a written imprint about the return, please drop a message on the Contact page about the return.
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You can find detailed information about it in the Return Policy.
How do I get my money back after return?
We simply transfer the money back to your account once we received the package you returned and found it intact.
How long is the delivery?
Between 1 to 2 weeks. I am creating your pieces with special care, then send the package for you.
Are these products safe for dining purposes?
Yes. I only work with materials and methods for dining purposes, and I do not use any of my ceramic equipment (kiln, brush, sculpting devices, etc) for other purposes.